Privacy Policy

Optional content and your choice

On this website, optional content means an interactive Google map and the live Food Standards Agency hygiene rating badge. Neither loads until you choose to allow it.

When optional content loads, Google and the Food Standards Agency may receive your IP address and browser information.

Booking, phone, menus, opening hours, directions links and the link to our official food hygiene record on food.gov.uk work whatever you choose.

Turning optional content off removes it from the page and stops it loading again. It doesn’t delete information a provider has already received. You can change your choice at any time from Privacy choices at the bottom of every page.

Who We Are

The White Horse Waterbeach is the venue name. Venue contact: whitehorse@lapeninns.com; 12 Greenside, Waterbeach, Cambridge CB25 9HP. The legal entity responsible for personal data has not yet been confirmed in this notice. The contact below is a privacy contact, not a designation of a Data Protection Officer.

Data We Collect

• This website provides phone and email links. Choosing these opens your phone or email service; include only what is needed for your enquiry and avoid sending payment card details or unnecessary health information.
• Booking is available on Nabatable and ordering on Touchtakeaway. Their pages collect information separately from this website; read the information they provide before entering details.
• Optional embedded Google Maps and Food Standards Agency content receives your IP address and browser request information when enabled.
• Website delivery involves requests to the hosting service, Vercel. Hosting log fields and retention require confirmation.

How We Use Personal Data

• Display venue information and provide contact, booking and ordering links.
• Display the Google location map or live Food Standards Agency rating only after you allow optional content.
• Remember your optional content choice in your browser's local storage for 180 days. No newsletter subscription form is enabled on this website.

Legal Bases for Processing

• Optional content: Your choice to allow optional content enables the Google map and live Food Standards Agency badge; you can change or withdraw it using Privacy choices at the bottom of every page.
• Other processing: The operator must confirm and publish the purpose-specific lawful bases for enquiries, bookings, orders and hosting, including any applicable conditions for health information. This notice does not assign unverified bases.

Sharing & Disclosure

The configured external services are Vercel (website hosting), Google Maps (optional map and directions), the Food Standards Agency (optional live rating and external record), Nabatable (table bookings) and Touchtakeaway (online orders). Following an external link opens that service. The parties’ legal roles, contracts and any additional recipients still require confirmation; this notice makes no contractual assurance.

Data Retention

The website saves your optional content choice in your browser's local storage under whitehorse-privacy-v1 for 180 days, after which we ask again. You can change it at any time from Privacy choices, or clear it in your browser. Retention and deletion periods for enquiries, bookings, orders, hosting logs and provider records have not yet been confirmed in this notice. Contact the venue for information or to request deletion; rights depend on the circumstances.

Security

The website suppresses referrers on external handoffs and keeps optional content off until you allow it. Please do not send passwords, payment card details or unnecessary sensitive information by email. Operational security and provider arrangements require confirmation; no guarantee of security is made.

Cookies & Similar Technologies

Google Maps and the Food Standards Agency live badge are off on first load until you allow optional content. They may use cookies or similar technology; their exact storage and retention are not established here. Allow or deny optional content from the banner, or choose each service using Privacy choices at the bottom of every page. Denying leaves booking, phone, menus, the address, directions links and the official food hygiene record link available. Turning optional content off removes it from the page and stops further loading, but does not delete information already sent or cookies held by those services. The website does not mount Vercel Web Analytics or Speed Insights. It no longer installs an offline caching service worker; a retirement worker removes only its named legacy caches and unregisters itself. The choice record contains only a version, your decision, the two service choices and the dates it was saved and expires, and is used solely to apply your settings, not to track you. Strictly necessary: if you close the site notice, the website saves the-white-horse:site-banner:<notice>:closed-this-session in session storage, where <notice> identifies the notice. It remembers that you closed the site notice, lasts until you close the tab and contains no personal data.

Every item, with its name and how long it lasts, is listed on Cookies and browser storage.

Your Rights (UK GDPR)

To exercise rights, email whitehorse@lapeninns.com. You also have the right to complain to the ICO (Information Commissioner's Office) if you believe your rights are infringed.

• Access – request a copy of your personal data
• Rectification – correct inaccurate data
• Erasure – ask us to delete (where no overriding basis applies)
• Restriction – limit processing under certain conditions
• Objection – to processing based on legitimate interests / direct marketing
• Portability – receive data you provided in a machine-readable format (where applicable)
• Withdraw consent – for any consent-based processing at any time

Children

Please avoid including unnecessary information about children in enquiries. Contact the venue with questions about personal information.

International Transfers

Provider locations, actual international data flows and applicable UK safeguards have not yet been confirmed in this notice. Contact the venue to request that information and details of any safeguards. No adequacy decision or executed contractual safeguard is asserted here.

Updates to this Policy

The date above records the latest change to this website notice. Reading or continuing to use the site does not count as a choice to allow optional content.

Privacy questions, rights and complaints

Email whitehorse@lapeninns.com or contact the venue by phone or post to make a data protection complaint or exercise your rights. Describe your concern and how you would like to be contacted; do not send identity documents unless requested through an appropriate process. Data protection law requires complaints to be acknowledged within 30 days of receipt, with appropriate enquiries, progress information and the outcome provided without undue delay. This is the legal requirement, not a claim about past response performance. You can also complain to the Information Commissioner’s Office (ICO). The complaint acknowledgement period is separate from the timetable for a data rights request.

External service information

• Google privacy information
• Food Standards Agency privacy notice and cookie policy
• Booking with Nabatable and ordering with Touchtakeaway: review the information on the service before entering data.
• Complain to the ICO (0303 123 1113)
• ICO complaint handling requirements